Accessing NAconnECt: change to login method

Woman using smart phone and laptop at home

From 8 June, the European Commission will introduce two-factor authentication for all users of the NAconnECt Wiki information sharing platform.

This change is being introduced as a security measure and applies to all users, including European Solidarity Corps applicants and beneficiaries who access guidance documents via the wiki.

EU Login supports a variety of verification procedures, however, the recommended two-factor authentication methods for accessing NAconnECt Wiki are:

  • EU Login Mobile App: PIN code
  • EU Login Mobile App: QR code

Therefore, to continue to have access to NAconnECt Wiki, you will need to install and initialise the EU Login Mobile App on your mobile phone or tablet.

The EU Login Mobile App is free of charge, user friendly and can be obtained from the Google Play Store (Android), the App Store (iOS) or the Windows Store (Windows Phone).

For instructions on how to install and initialise the App, please see page 12 of the EU Login Two Factor Authentication Tutorial (1.9 MB).

Guidelines on how to use one of the two recommended two step verification methods are to be found on pages 5 (EU Login Mobile App: PIN code) and 6 (EU Login Mobile App: QR code).

This change only applies to NAconnECt and other external wikis of the European Commission. Logging in to other EU services, such as Mobility Tool+, remains unchanged.

Please note, due to increased traffic at this current time, you may experience slow response times when setting up the two-factor authentication or accessing the NAconnECt Wiki.

How can we help you?
Please fill in the form below:
For more information, please visit our Contact us page.